Datto Networking: How Do I Create a User Account for a Client in Network Manager?

Question

Datto Networking: How Do I Create a User Account for a Client in Network Manager?

Environment

  • Datto Networking

Description

Creating clients within the Datto Partner Portal will give users access to devices within your managed networks. The following steps describe creating a new client, linking it to a network, and adding users.

1. In the Datto Partner Portal, Click Admin in the top menu, then select Manage Clients from the drop-down list.


Figure 1: Selecting Manage Clients

2. In Manage Clients, click the Create Clients button.


Figure 2: Manage Clients

3. Enter the client name, and click Create Client.


Figure 3: Create a client

3. You will be redirected to the User Management screen. Click on Add Network.


Figure 4: Networks in User Management

4. Enter the name of your network, network group, DNA hostname, or DNA serial.


Figure 5: Linking Networks

5. Click Link Networks. Verify that the network or device is now present under Networks.


Figure 6: A newly created network

6. Click on Add Users under Users.


Figure 7: Users under User Management

7. Fill all fields as seen in Figure 8 to describe your user.


Figure 8: Add Client Users

8. Select Add another client user to add additional users as needed. Otherwise, click Add Client User to finish the Add Client User process.